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External
Since: Jul 18, 2003
Posts: 1800
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(Msg. 1) Posted: Wed Feb 06, 2008 2:02 pm
Post subject: Company kudos
Archived from groups: rec>motorcycles>harley (more info?)
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Drinks on me this afternoon, as I look out at the snow falling outside my
window. I'mm have to remember to watch that corner on the way home today if
the streets aren't clear.
Anyway, in December the right hand of my Gerbing G3's stopped working, no
more heat to my fingers on those chilly mornings. I ended up sending them
for warranty repair (lifetime on the heating elements) in January and today
I picked a package up at the post office. Apparently there was something
wrong with the glove 'cause in the package was a brandy new pair of gloves.
Even better, they came with the battery terminal connector, which I didn't
bother to disconnect in order to send back to them for the repair (yes, I
made sure it wasn't the problem before sending the gloves), so now I've got
an extra one. Considering my gloves had to go to the US and then back
across the border again I'm very happy with the turn around. I had to pay
tax (duty) on the gloves at the post office, but the tax form comes with a
place to fill it out if I want to try and get that money back, and since I
already paid my taxes for the gloves the first time, I'll be sending that
form in.
So there you go, Gerbing's warranty, two thumbs up.
--
Tud
SENS BS#111 LFS#32 FLF MISFIT Vermort AH#115
http://ah115.com
Sisyphus rides a Triumph |
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External
Since: Mar 22, 2007
Posts: 165
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(Msg. 2) Posted: Wed Feb 06, 2008 2:02 pm
Post subject: Re: Company kudos [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Wed, 6 Feb 2008 14:22:22 -0400, "Tud" <tud333.TakeThisOut@hotmail.com> wrote:
>Drinks on me this afternoon, as I look out at the snow falling outside my
>window. I'mm have to remember to watch that corner on the way home today if
>the streets aren't clear.
>
>Anyway, in December the right hand of my Gerbing G3's stopped working, no
>more heat to my fingers on those chilly mornings. I ended up sending them
>for warranty repair (lifetime on the heating elements) in January and today
>I picked a package up at the post office. Apparently there was something
>wrong with the glove 'cause in the package was a brandy new pair of gloves.
>Even better, they came with the battery terminal connector, which I didn't
>bother to disconnect in order to send back to them for the repair (yes, I
>made sure it wasn't the problem before sending the gloves), so now I've got
>an extra one. Considering my gloves had to go to the US and then back
>across the border again I'm very happy with the turn around. I had to pay
>tax (duty) on the gloves at the post office, but the tax form comes with a
>place to fill it out if I want to try and get that money back, and since I
>already paid my taxes for the gloves the first time, I'll be sending that
>form in.
>
>So there you go, Gerbing's warranty, two thumbs up.
A friend of mine works there (it's local). All of our 'lectric gear
is refurbished Gerbing returns... gratis. I love it <g>.
Snarl |
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External
Since: Jul 18, 2003
Posts: 1800
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(Msg. 3) Posted: Wed Feb 06, 2008 3:32 pm
Post subject: Re: Company kudos [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Snarl wrote...
> On Wed, 6 Feb 2008 14:22:22 -0400, "Tud" <tud333.DeleteThis@hotmail.com> wrote:
>
>>Drinks on me this afternoon, as I look out at the snow falling outside my
>>window. I'mm have to remember to watch that corner on the way home today
>>if
>>the streets aren't clear.
>>
>>Anyway, in December the right hand of my Gerbing G3's stopped working, no
>>more heat to my fingers on those chilly mornings. I ended up sending them
>>for warranty repair (lifetime on the heating elements) in January and
>>today
>>I picked a package up at the post office. Apparently there was something
>>wrong with the glove 'cause in the package was a brandy new pair of
>>gloves.
>>Even better, they came with the battery terminal connector, which I didn't
>>bother to disconnect in order to send back to them for the repair (yes, I
>>made sure it wasn't the problem before sending the gloves), so now I've
>>got
>>an extra one. Considering my gloves had to go to the US and then back
>>across the border again I'm very happy with the turn around. I had to pay
>>tax (duty) on the gloves at the post office, but the tax form comes with a
>>place to fill it out if I want to try and get that money back, and since I
>>already paid my taxes for the gloves the first time, I'll be sending that
>>form in.
>>
>>So there you go, Gerbing's warranty, two thumbs up.
>
> A friend of mine works there (it's local). All of our 'lectric gear
> is refurbished Gerbing returns... gratis. I love it <g>.
You might end up with mine one of these days. <g> I tried on the new pair
and went to clench my fist and I could feel the wire digging into the back
of my hand, not comfortable at all. Then I quickly realized that, seeing as
I didn't have them plugged in, the pigtail for the glove was inside the
glove. It was the plug at the end of the pig tail that I was feeling.
D'Oh!
--
Tud
SENS BS#111 LFS#32 FLF MISFIT Vermort AH#115
http://ah115.com
Sisyphus rides a Triumph >> Stay informed about: Company kudos |
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External
Since: Mar 22, 2007
Posts: 165
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(Msg. 4) Posted: Wed Feb 06, 2008 3:32 pm
Post subject: Re: Company kudos [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Wed, 6 Feb 2008 15:32:33 -0400, "Tud" <tud333 RemoveThis @hotmail.com> wrote:
>Snarl wrote...
<schnipp>
>> A friend of mine works there (it's local). All of our 'lectric gear
>> is refurbished Gerbing returns... gratis. I love it <g>.
>
>You might end up with mine one of these days. <g>
Could happen. How will I know, will they flip someone off when I put
'em on, or wave?
Snarl >> Stay informed about: Company kudos |
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External
Since: Jul 18, 2003
Posts: 1800
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(Msg. 5) Posted: Wed Feb 06, 2008 4:16 pm
Post subject: Re: Company kudos [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Snarl asked...
> On Wed, 6 Feb 2008 15:32:33 -0400, "Tud" <tud333.DeleteThis@hotmail.com> wrote:
>
>>Snarl wrote...
>
> <schnipp>
>
>>> A friend of mine works there (it's local). All of our 'lectric gear
>>> is refurbished Gerbing returns... gratis. I love it <g>.
>>
>>You might end up with mine one of these days. <g>
>
> Could happen. How will I know, will they flip someone off when I put
> 'em on, or wave?
They won't do anything because it's a hassle to pull them back out of the
handlebar muffs in order to flip off/wave and then get them back in.
--
Tud
SENS BS#111 LFS#32 FLF MISFIT Vermort AH#115
http://ah115.com
Sisyphus rides a Triumph >> Stay informed about: Company kudos |
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External
Since: Feb 10, 2007
Posts: 213
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(Msg. 6) Posted: Wed Feb 06, 2008 6:27 pm
Post subject: Re: Company kudos [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Tud wrote:
> Drinks on me this afternoon, as I look out at the snow falling outside
> my window. I'mm have to remember to watch that corner on the way home
> today if the streets aren't clear.
>
> Anyway, in December the right hand of my Gerbing G3's stopped working,
> no more heat to my fingers on those chilly mornings. I ended up sending
> them for warranty repair (lifetime on the heating elements) in January
> and today I picked a package up at the post office. Apparently there
> was something wrong with the glove 'cause in the package was a brandy
> new pair of gloves. Even better, they came with the battery terminal
> connector, which I didn't bother to disconnect in order to send back to
> them for the repair (yes, I made sure it wasn't the problem before
> sending the gloves), so now I've got an extra one. Considering my
> gloves had to go to the US and then back across the border again I'm
> very happy with the turn around. I had to pay tax (duty) on the gloves
> at the post office, but the tax form comes with a place to fill it out
> if I want to try and get that money back, and since I already paid my
> taxes for the gloves the first time, I'll be sending that form in.
>
> So there you go, Gerbing's warranty, two thumbs up.
Yep. They're good folks. And if you're not the standard Abercrombie
model shaped person, they'll bend over backwards to fit you properly.
--
StT >> Stay informed about: Company kudos |
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External
Since: May 02, 2004
Posts: 1174
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(Msg. 7) Posted: Wed Feb 06, 2008 7:33 pm
Post subject: Re: Company kudos [Login to view extended thread Info.]
Imported from groups: per prev. post (more info?)
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External
Since: Jul 15, 2005
Posts: 201
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(Msg. 8) Posted: Wed Feb 06, 2008 8:13 pm
Post subject: Re: Company kudos [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Wed, 06 Feb 2008 12:05:27 -0800, snarl.TakeThisOut@trippin.com wrote:
>On Wed, 6 Feb 2008 15:32:33 -0400, "Tud" <tud333.TakeThisOut@hotmail.com> wrote:
>
>>Snarl wrote...
>
><schnipp>
>
>>> A friend of mine works there (it's local). All of our 'lectric gear
>>> is refurbished Gerbing returns... gratis. I love it <g>.
>>
>>You might end up with mine one of these days. <g>
>
>Could happen. How will I know, will they flip someone off when I put
>'em on, or wave?
>
>Snarl
They'll feel right at home on the island...
--
Curly AH#117 BS#107
93 FLHS Bark-O-Glide
04 FLHTPI Cop Bike
"The party never ends" >> Stay informed about: Company kudos |
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External
Since: Jul 18, 2003
Posts: 1800
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(Msg. 9) Posted: Wed Feb 06, 2008 8:13 pm
Post subject: Re: Company kudos [Login to view extended thread Info.]
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External
Since: Mar 22, 2007
Posts: 165
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(Msg. 10) Posted: Thu Feb 07, 2008 10:49 am
Post subject: Re: Company kudos [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Wed, 06 Feb 2008 19:33:08 -0500, me DeleteThis @nospam.com wrote:
>On Wed, 06 Feb 2008 18:27:40 -0500, StT <StT DeleteThis @urflink.net> wrote:
>
>>Tud wrote:
<schnipp>
>>> So there you go, Gerbing's warranty, two thumbs up.
>>
>>Yep. They're good folks. And if you're not the standard Abercrombie
>>model shaped person, they'll bend over backwards to fit you properly.
>
>they are changing that these days though.
>
>they are also outsourcing to china now as well 
Had to, either that or shut th' place down.
>still no one has a warranty and customer service like them, so that is
>all I recommend to folks looking for heated gear
If ya call customer service ask for Tina and tell her howdy from me.
Snarl >> Stay informed about: Company kudos |
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External
Since: Jul 18, 2003
Posts: 1800
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(Msg. 11) Posted: Thu Feb 07, 2008 3:33 pm
Post subject: Re: Company kudos [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Snarl wrote...
> On Wed, 06 Feb 2008 19:33:08 -0500, me DeleteThis @nospam.com wrote:
>
>>On Wed, 06 Feb 2008 18:27:40 -0500, StT <StT DeleteThis @urflink.net> wrote:
>>
>>>Tud wrote:
>
> <schnipp>
>
>>>> So there you go, Gerbing's warranty, two thumbs up.
>>>
>>>Yep. They're good folks. And if you're not the standard Abercrombie
>>>model shaped person, they'll bend over backwards to fit you properly.
>>
>>they are changing that these days though.
>>
>>they are also outsourcing to china now as well
>
> Had to, either that or shut th' place down.
>
>>still no one has a warranty and customer service like them, so that is
>>all I recommend to folks looking for heated gear
>
> If ya call customer service ask for Tina and tell her howdy from me.
I dealt (via e-mail) with Heather.
--
Tud
SENS BS#111 LFS#32 FLF MISFIT Vermort AH#115
http://ah115.com
Sisyphus rides a Triumph >> Stay informed about: Company kudos |
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External
Since: Mar 22, 2007
Posts: 165
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(Msg. 12) Posted: Thu Feb 07, 2008 3:33 pm
Post subject: Re: Company kudos [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On Thu, 7 Feb 2008 15:33:38 -0400, "Tud" <tud333 DeleteThis @hotmail.com> wrote:
>Snarl wrote...
>> On Wed, 06 Feb 2008 19:33:08 -0500, me DeleteThis @nospam.com wrote:
>>
>>>On Wed, 06 Feb 2008 18:27:40 -0500, StT <StT DeleteThis @urflink.net> wrote:
>>>
>>>>Tud wrote:
>>
>> <schnipp>
>>
>>>>> So there you go, Gerbing's warranty, two thumbs up.
>>>>
>>>>Yep. They're good folks. And if you're not the standard Abercrombie
>>>>model shaped person, they'll bend over backwards to fit you properly.
>>>
>>>they are changing that these days though.
>>>
>>>they are also outsourcing to china now as well
>>
>> Had to, either that or shut th' place down.
>>
>>>still no one has a warranty and customer service like them, so that is
>>>all I recommend to folks looking for heated gear
>>
>> If ya call customer service ask for Tina and tell her howdy from me.
>
>I dealt (via e-mail) with Heather.
She's good too. There are three gals that are in th' customer service
dept. Tina lived about a mile from us and was/is Browneye's Ol' Lady.
Mostly was these days, but still a good friend.
Snarl >> Stay informed about: Company kudos |
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External
Since: Sep 17, 2004
Posts: 252
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(Msg. 13) Posted: Fri Feb 08, 2008 11:30 am
Post subject: Re: Company kudos [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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> She's good too. There are three gals that are in th' customer service
> dept. Tina lived about a mile from us and was/is Browneye's Ol' Lady.
> Mostly was these days, but still a good friend.
>
> Snarl
>
Izzat the one I met when the Nuge came over ?
kickstart
BTW I need a pair of Large Gerbing gloves 1 left 1 right - same color as
each other if possible
thank you - it's just a request mind you, butt I'll gladly pay you $8 and a
couple of Coors on Tuesday >> Stay informed about: Company kudos |
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External
Since: Mar 22, 2007
Posts: 165
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(Msg. 14) Posted: Fri Feb 08, 2008 11:30 am
Post subject: Re: Company kudos [Login to view extended thread Info.]
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On Fri, 8 Feb 2008 11:30:36 -0500, "Kickstart"
<cwalker3 DeleteThis @tampabay.rr.com> wrote:
>> She's good too. There are three gals that are in th' customer service
>> dept. Tina lived about a mile from us and was/is Browneye's Ol' Lady.
>> Mostly was these days, but still a good friend.
>>
>> Snarl
>>
>Izzat the one I met when the Nuge came over ?
Cute little blond with a nice ass?
>kickstart
>
>BTW I need a pair of Large Gerbing gloves 1 left 1 right - same color as
>each other if possible
>thank you - it's just a request mind you, butt I'll gladly pay you $8 and a
>couple of Coors on Tuesday
Get in line, pal.
Snarl >> Stay informed about: Company kudos |
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